ServiceMax Acquires Zinc to Expand Service Execution Management Offering
Zinc joins industry leader to deliver secure, real-time communication to service teams
See How DISH Drives Business Results with Zinc
Your “deskless” workforce is not sitting in an office or in front of a computer screen, they are on-site, in the field, and in front of customers. When questions or a need for collaboration arise, immediate access to peers and corporate knowledge is critical.
To meet and exceed customer expectations, DISH’s thousands-strong service team uses Zinc to share information, send alerts, and get real-time answers. At DISH, success doesn’t just happen—it takes the right connections, powered through Zinc.
All Mode Communication Platform
Zinc is easy to use like any consumer app but with IT admin capabilities, analytics, and enterprise-grade security. The enterprise platform allows peers to communicate 1:1 or in groups using Messaging, Voice, Video, Content Sharing, and Push to Talk. Broadcasts allow organizations to share urgent or important information from corporate teams directly to the front lines.See All Features
Deliver Bottom Line Results
Vivint Improves Productivity & Employee Engagement
Bringing the Force to Your Field Service Jedi
Every service team has their “Jedi”…the experienced technicians who have all the answers. But not every field service organization has found a way to leverage the years of knowledge and experience that these techs have acquired. At Vivint Smart Home, they use Zinc to support teams out in the field. Find out how in this webcast summary.
"Zinc creates an environment where techs have multiple ways to communicate with each other and ensure there isn’t a big lag when a customer is in need."Watch Video