When Boosting Service
Productivity is #1

Communication is the Answer

 
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When Disengaged Teams Impact Business

Communication is the Answer

 
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When Customer
Satisfaction is the Priority

Communication is the Answer

 
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Drive Productivity with New Predix ServiceMax Integration

Powering Contextual Conversations for Field Service

 
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Real-Time Communication Drives Business Results

Your “deskless” workforce is not sitting in an office or in front of a computer screen, they are on-site, in the field, and in front of customers. When questions or a need for collaboration arise, immediate access to peers and corporate knowledge is critical. If your frontline can’t get the information they need in real-time, results suffer.

When service teams have an easy-to-use, real-time communication platform at their fingertips, the impact is immediate. See how in this short video.

All Mode Communication Platform

Zinc is easy to use like any consumer app but with IT admin capabilities, analytics, and enterprise-grade security. The enterprise platform allows peers to communicate 1:1 or in groups using Messaging, Voice, Video, Content Sharing, and Push to Talk. Broadcasts allow organizations to share urgent or important information from corporate teams directly to the front lines.

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Deliver Bottom Line Results

Vivint Improves Productivity & Employee Engagement

Employee Engagement
+50%
Time to Service
-37%
Returns of Installs
-23%

Power Communication Across Generations

A demographic shift is taking place in the workplace and it’s more important than ever for companies to find ways for different generations to communicate and share. With each generation’s differing communication preferences and technology comfort levels, there is natural friction that occurs. In this eBook, you’ll learn how to manage friction in order to capitalize on the best of all generations.

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"Zinc creates an environment where techs have multiple ways to communicate with each other and ensure there isn’t a big lag when a customer is in need."

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