Communication Analytics

Analyze real-time visual charts about communication trends and patterns. Correlate with employee performance and close any information gaps so everyone stays informed and productive.

Analyze rich data to drive business decisions

Communication is the lifeblood of any business, yet until now, it has never been easy to track and measure. Gaining insights into communication data means leaders can almost instantly see how their workforce is communicating and look closely at the specific patterns and trends that ultimately affect operations. By analyzing communication data points, executives and management have new opportunities to increase engagement and performance.

Without this insight into how communication affects operations, leaders are only looking at half the picture. Zinc's Communication Analytics brings visibility into this previously grey area of operations.

View Patterns

View communication patterns and trends, and segment data by geographical location, department or team.

Spot Problems

With insights into how field teams communicate, hone-in on problem areas and proactively address information gaps.

Correlate Usage

Use the data from analytics dashboards and reports to understand how communication frequency affects employee performance.

Rich Reporting Provides Visibility and Insight

Engagement Reports

Understand user activity and track Zinc implementation.

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Conversation Reports

View conversation frequency and intensity to identify trending topics.

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Network Map

Understand how different groups communicate and identify best practices.

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How Zinc Improves Employee Engagement at BioTek

Keeping field service technicians happy, connected, and engaged with the rest of the company can be a challenge. In this 30 minute webcast, Sean Jordan, Service Director at BioTek Instruments, reveals what he's learned about his service organization using Zinc's Communication Analytics.

Watch the Webcast