Measure communication effectiveness
Engagement reports show the number of messages sent in a specific time period across a variety of parameters. With these reports, learn where communication is strong and weak across your teams. Understand the communication mode preferences and usage and get a better understanding of adoption rates. Insights include:
- Performance impact as a result of streamlined communication
- Communication differences across different business functions
- Potential cost savings by using an All Mode platform with no need for other single mode applications.
COMMUNICATION ANALYTICS BY CHANNEL
Rich communication data drives decisions
Zinc Communication Analytics provides enterprises the ability to track and measure the effectiveness of corporate communications. Get insights from cross-functional communication patterns and trends across the business. Better understand how communication is received by employees with different job functions and roles, which ultimately informs for potential future improvements and change.
Close the gap between corporate and field
Traditionally it’s been difficult for corporate teams to capture and leverage tribal knowledge that is shared in the field. Now, management has insights to communication touch-points including sent and read receipts and click through rates on company-wide broadcasts. With a better understanding of what’s happening on the front lines, management teams can be more effective in communicating with deskless workers. What’s more, understanding the communications pulse helps to facilitate better training and onboarding for employees - new or existing.LEARN HOW IN THE HELP CENTER