Enterprise Communication & Chat Platform

Enterprise chat software is a must for remote and field workers, but it's often clunky and hard to use, leading to low adoption. Zinc's simple and intuitive enterprise chat design removes this barrier and creates a seamless experience for employees. Enterprise-trusted, Zinc is engineered for scale with the security and privacy that businesses need to stay compliant.

An Enterprise Messenger You Can Count on

When it comes to enterprise messaging solutions, it can be hard to drive adoption. If the app isn't intuitive like consumer apps, deskless workers simply won't use it. While consumer apps pose significant data privacy and security risks, companies tend to turn a blind eye for the sake of having teams connected and working efficiently.

With Zinc, you don’t have to choose between a rock and a hard place. Zinc’s enterprise communication platform is as easy to use as consumer messaging apps, but built for the enterprise with:

  • Enterprise-grade security: All data is encrypted in transit and at rest and multi-factor authentication ensures only the right people have access
  • Data Ownership: You own your company’s data in Zinc, can set custom data management policies, and easily configure Zinc to scale with your business
  • Compliance: Zinc meets a variety of globally-known and trusted security standards including Soc 2 Type II and HIPAA

Messaging

1:1 and group messaging keeps everyone connected in real time.

Voice

Switch to a live 1:1 or group voice conversation and get answers fast.

Video

Share live experiences with another team member, wherever you are.

Push to Talk

Easily start a live audio stream, just like a walkie-talkie, with any Zinc Group.

Broadcasts

Drive knowledge sharing from corporate teams and the C-suite to the front lines.

Consumer apps are a ticking time bomb.

When managers allow their service technicians to use WhatsApp for communicating at work, it's a risk. There are no access and administrative controls that allow admin to manage communications and ensure only the right people have the right permissions. Employees that have tribal knowledge to share can only talk to the people whose numbers they know. And when an employee leaves the company, their conversations move with them.

In Zinc's enterprise messenger, all of the communication data belongs to the organization. Consumer chat apps are not an option, but poor communication doesn't have to be either.

Learn More About Security

HIPAA Compliance

HIPAA compliance ensures that healthcare organizations are protecting patient data and not liable for legal repercussions.

Security and Privacy

Encryption in transit and at rest keeps data secure and multi-factor authentication ensures only current employees have access.

Ownership of Data

Own and control all data. Set data management policies, recover archived data, and be sure that no outside parties have any access.

< >

Customer Success Stories

  • DISH
  • Vivint
  • Jet AirWerks
  • DISH

    In order to power real-time connections between technicians working in the field and their support teams stationed back at the office, DISH turned to Zinc’s All Mode Communication Platform.

    Today, DISH’s service team uses Zinc to share information, send alerts, and get real-time answers so they can deliver the best quality service. Learn how DISH is reducing job duration and other key on-site metrics in the case study:

    Read Case Study

  • Vivint

    Vivint Smart Home rolled out Zinc’s secure mobile communication platform to relay important information, improve messaging visibility, and provide valuable efficiency and customer service benefits.

    Since deploying Zinc, Vivint has seen a 37% reduction in time to service, 23% reduction in returns of installs and 50% increase in employee engagement. Learn how in the case study:

    Read Case Study

  • Jet AirWerks

    At Jet AirWerks, email and texting proved to be a risky and inefficient way to communicate with staff. After a sophisticated and aggressive virus took down Jet AirWerks’ enterprise resource planning system, the entire email server, and all their backups, they knew it was time to find a better solution.

    After deploying Zinc, the team at Jet AirWerks was able to work smarter and faster with real-time communication. Learn how they streamlined communication in the case study:

    Read Case Study

Enterprise Chat Software Means You're in Charge

With central administration, users are easily provisioned and entire teams are up and running in seconds. By syncing with Microsoft Active Directory, your Zinc employee directory is always up to date. Integrations with enterprise file sharing solutions like Box and Google Drive ensure your teams have access to the information and resources they need to be successful. Encryption and a wide range of certifications ensure that your data is safe. With access through all devices, on any network or over WiFi, Zinc's enterprise chat software makes it easy for teams to stay connected.

Learn More About Privacy

How Does Zinc Compare?

All Mode Enterprise Communication Desk Based Enterprise Collaboration Point Solutions Push to Talk
  Zinc i.e. Slack, MS Teams/Skype, Cisco Spark, Flock i.e. Social Chorus, Dynamic Signal i.e. Zello, Voxer
All Mode (text, voice, video, push to talk, content)
One to many corporate communication
Mobile first
Purpose built for deskless workflows
Enterprise-grade secure & compliant (SOC 2, HIPAA, TrustArc, FIPS 140-2)

Information based on conversations with Zinc customers and prospects.

Varies by vendor

Download Brief

Not Available
Partially Available
Available

What Customers Are Saying

"What Zinc provides is up-and-coming stuff – it’s very useful to us and entirely integrated into the business. This kind of platform is really the future of what we’re all going to be doing. "

- Keith Humphrey, Jet AirWerks

"Collectively, we’ve seen our time to service — the ability to get to the customer quickly when they call — drop by 37 percent in the past year. We’ve also seen a reduction of 13 percent in service returns or second visits to complete a job. "

- Brett Barborka, Vivint Smart Home

Available Across iOS, Android, Mac and Windows

No matter what devices your teams use, Zinc keeps everyone informed.

Platform Downloads