Real-Time Communication Platform for the Enterprise
Zinc is the only secure real-time app that enables all modes of communication in one dead-simple, mobile-first solution; while still guaranteeing compliance, security, and central administration. With Zinc, service teams get immediate access to the information, resources, and expertise they need to do great work.
TEAM COMMUNICATION & collaboration
Connect your workforce with the people, systems and knowledge that drive results
Existing team collaboration software has not delivered on the unique needs of deskless teams. As a result, frontline workers have turned to multiple consumer messaging apps and business collaboration tools to stay connected. Now, with Zinc's enterprise communication platform, deskless teams communicate with ease and flexibility.
- Easily message and share content with coworkers 1:1 or in Official and Ad hoc Groups
- Make voice calls, video calls, and create or join conference calls with one-tap
- Connect with anyone in the employee directory and search for coworkers based on profile information
- Live stream Push to Talk, send voice messages, or go Hands Free
Drive Productivity with ServiceMax Contextual Conversations
By integrating into ServiceMax, technicians can now have conversations within the context of the work they are doing, making it easier to get the right answers at the right time.
Bring structure to company-wide communication
Corporate teams have struggled to effectively deliver information and share knowledge to deskless teams. Zinc Broadcasts allow organizations to securely share urgent or important information from corporate teams directly to the front lines.
Whether it's a video message from the CEO, a new operating procedure, or a safety alert , Zinc helps disseminate real-time information to the workforce. And since employees use Zinc for all modes of communication, corporate can rest assured the information is consumed.
Get insights into how the organization communicates
Information flows throughout the organization in many different modes. Hidden in these communication threads are answers to possible inefficiencies, weaknesses, and information gaps, such as the need for more training or business process improvements. With Zinc Communication Analytics, you can finally see how your organization communicates - the who, when, what and why. Uncover usage data, access communication maps, identify which regions or groups are communicating better and ultimately correlate these patterns with your most important business metrics.
Enterprise collaboration software you can count on
Zinc works on any device, on any network or via WiFi. Built with the most advanced technology, Zinc protects your enterprise with end-to-end, military-grade encryption and top certifications. The centralized Admin Console allows administrators to manage users, groups, and platform setup, as well as sync with Active Directory. In addition, partnerships with multiple vendors provide the ability to connect to the information and content resources you need to build the most effective communication strategy.Learn More
customer success story
DISH Optimizes the Customer Experience Through Communication Technology
When exceeding customer expectations is the number one goal, speed an efficiency are everything. As DISH teams expand into markets, they are constantly on the lookout for the latest technologies and customer-centric solutions. In order to power real-time connections between field teams and office-based support teams who service a variety of DISH as well as Samsung and Amazon products, DISH turned to Zinc’s All Mode Communication Platform.
Today, DISH’s thousands-strong service team uses Zinc to share information, send alerts, and get real-time answers so they can deliver the best quality service. At DISH, success doesn't just happen—it takes the right connections, powered through Zinc.
How Does Zinc Compare?
|All Mode Enterprise Communication||Desk Based Enterprise Collaboration||Point Solutions||Push to Talk|
|Zinc||i.e. Slack, MS Teams/Skype, Cisco Spark, Flock||i.e. Social Chorus, Dynamic Signal||i.e. Zello, Voxer|
|All Mode (text, voice, video, push to talk, content)|
|One to many corporate communication|
|Purpose built for deskless workflows|
|Enterprise-grade secure & compliant (SOC 2, HIPAA, TrustArc, FIPS 140-2)|
Information based on conversations with Zinc customers and prospects.
Varies by vendor
| Download Brief
What Customers Are Saying
"We worked really hard to find a platform that would make it easy for us to manage how we wanted to communicate with our employees, and we found Zinc. With the help of Zinc, we've completely transformed our communications and our culture."
- Asterios Satrazemis, BlueLine Rental
"Often, leadership is never even aware of the day-to-day activities. They’re only brought in for the crises. How can they truly take ownership and help the organization improve under this model? Zinc is helping overcome this challenge."