Live video calling solves issues faster
Zinc’s All Mode communication platform makes it easy to switch from one form of communication to another. Tap the video icon on the chat or call screen and instantly switch to a live video call to show what you are seeing. Need to demonstrate something on your computer screen? Simply select screen sharing while on a 1:1 call. Live video calls and real-time screen sharing let everyone know what's happening at the moment so you can resolve issues faster.
Record what's going on
Whether you don't have a strong enough cellular network to start a video chat or want to get multiple people's feedback on a non-urgent question, record and send a video of what you're seeing right from Zinc. Click the camera icon to start recording a video or attach a previously recorded video from your library.
Stay connected in tricky environments
A new technician working on an important project needs to go underground to check on a piece of equipment. Being underground, there is no signal and no way to start a video call, so the technician records a video of the machine to document the unusual sounds it’s making. Once above ground, the tech immediately sends the video to a fellow seasoned technician who quickly identifies the problem and provides a solution. With all modes working in Zinc, technicians get work done faster than ever before.Manufacturing Solutions
Avert delays during important events
An important event is underway at a bustling hotel. Synchronization across teams is crucial for everything to run smoothly. With a few minutes to go before opening the doors, the team realizes the AV is not working and the technician is tied-up installing at a different location. Luckily, the tech gets on a quick video call using Zinc to explain the problem and the mini-crisis is averted.