The End of an Era: Saying Goodbye to Yahoo Messenger

As part of the original group of instant messaging tools – ICQ, AOL, and MSN Messenger, Yahoo Messenger “taught” a generation how to instant message. We learned how to set status updates, started using emojis and created a new language that included acronyms like LOL, BRB, and TTYL. It also offered the ability for users to chat desktop to desktop, desktop to phone, phone to desktop, transfer files, and share photos. It was a fun, efficient new way to communicate. On July 17, this will all shut down as Yahoo will no longer support Messenger.

Early IM tools, like Yahoo messenger, helped change the digital communication landscape, moving users from using emails and phone calls to real-time communication. For years, we’ve been using a combination of messaging apps, plus email and traditional phone to conduct business. However, as stated by Yahoo for the shutdown, “as the communication landscape continues to expand and grow, it’s important to find a better fit for the consumer’s needs.“

In the crowded market space of communication apps, there is no shortage of replacements that companies could pick to use. However, which platform to choose is the question. With enterprise chat software like Zinc, Slack and MS teams, and consumer chat apps like Whatsapp and iMessage – what should users look for when choosing a communication platform?

For workers who may have relied on Yahoo Messenger for years because of its ease of use, it’s important to find a solution that is mobile first and as intuitive as Yahoo Messenger. However, you must remember that at the end of the day, Yahoo Messenger was a consumer tool. It didn’t have the enterprise security and administrative features that a business needs. It didn’t have the ability to easily provision and de-provision users as they left the company, or keep chat records for audit purposes.

Yahoo Messenger showed us how to effectively communicate in real-time, and while it may be gone, the way it taught us to communicate will live on. Real-time instant messaging will continue to grow and be a go-to for both personal and business communication.


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